12- CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be available on this page, with the date of the most recent update shown at the top.
DATA PROTECTION ENQUIRIES
For any privacy-related requests or questions, please contact:
Email: info@appletownlondon.com
Post: 5 Burnt Oak Broadway HA8 5LD
ICO (UK Data Protection Authority):
Website: ico.org.uk
Phone: 0303 123 1113
11- CHILDREN’S PRIVACY
Our services are directed at families, and we may collect the names and ages of children as part of the booking process. We collect this data solely for the purpose of providing our services safely. We do not use children’s data for any marketing purpose, and we do not knowingly collect personal data directly from children.
12- CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be available on this page, with the date of the most recent update shown at the top.
DATA PROTECTION ENQUIRIES
For any privacy-related requests or questions, please contact:
Email: info@appletownlondon.com
Post: 5 Burnt Oak Broadway HA8 5LD
ICO (UK Data Protection Authority):
Website: ico.org.uk
Phone: 0303 123 1113
10- COOKIES
Our website uses cookies to improve your browsing experience and analyse site usage. Cookies are small text files stored on your device.
We use the following types of cookies:
– Essential cookies: Necessary for the website to function (e.g. maintaining your session during booking)
– Analytics cookies: Help us understand how visitors use our site (e.g. Google Analytics)
– Preference cookies: Remember your settings and choices
You can manage or disable cookies through your browser settings at any time.
Note that disabling essential cookies may affect the functionality of the
booking system.
11- CHILDREN’S PRIVACY
Our services are directed at families, and we may collect the names and ages of children as part of the booking process. We collect this data solely for the purpose of providing our services safely. We do not use children’s data for any marketing purpose, and we do not knowingly collect personal data directly from children.
12- CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be available on this page, with the date of the most recent update shown at the top.
DATA PROTECTION ENQUIRIES
For any privacy-related requests or questions, please contact:
Email: info@appletownlondon.com
Post: 5 Burnt Oak Broadway HA8 5LD
ICO (UK Data Protection Authority):
Website: ico.org.uk
Phone: 0303 123 1113
09- YOUR RIGHTS
Under UK GDPR, you have the following rights regarding your personal data:
– Right of Access: Request a copy of the personal data we hold about you.
– Right to Rectification: Ask us to correct inaccurate or incomplete data.
– Right to Erasure: Request deletion of your data where there is no legitimate reason to keep it.
– Right to Restrict Processing: Ask us to pause the processing of your data in certain circumstances.
– Right to Data Portability: Receive your data in a structured, machine-readable format.
– Right to Object: Object to processing based on legitimate interests or for direct marketing.
To exercise any of these rights, please contact us at [EMAIL]. We will respond within 30 days.
You also have the right to lodge a complaint with the Information Commissioner’s
Office (ICO):
Website: ico.org.uk
Phone: 0303 123 1113
10- COOKIES
Our website uses cookies to improve your browsing experience and analyse site usage. Cookies are small text files stored on your device.
We use the following types of cookies:
– Essential cookies: Necessary for the website to function (e.g. maintaining your session during booking)
– Analytics cookies: Help us understand how visitors use our site (e.g. Google Analytics)
– Preference cookies: Remember your settings and choices
You can manage or disable cookies through your browser settings at any time.
Note that disabling essential cookies may affect the functionality of the
booking system.
11- CHILDREN’S PRIVACY
Our services are directed at families, and we may collect the names and ages of children as part of the booking process. We collect this data solely for the purpose of providing our services safely. We do not use children’s data for any marketing purpose, and we do not knowingly collect personal data directly from children.
12- CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be available on this page, with the date of the most recent update shown at the top.
DATA PROTECTION ENQUIRIES
For any privacy-related requests or questions, please contact:
Email: info@appletownlondon.com
Post: 5 Burnt Oak Broadway HA8 5LD
ICO (UK Data Protection Authority):
Website: ico.org.uk
Phone: 0303 123 1113
08- DATA RETENTION
We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law:
– Booking and payment records: up to 7 years (for tax and accounting purposes)
– Marketing preferences: until you withdraw consent
– Website analytics data: up to 26 months
09- YOUR RIGHTS
Under UK GDPR, you have the following rights regarding your personal data:
– Right of Access: Request a copy of the personal data we hold about you.
– Right to Rectification: Ask us to correct inaccurate or incomplete data.
– Right to Erasure: Request deletion of your data where there is no legitimate reason to keep it.
– Right to Restrict Processing: Ask us to pause the processing of your data in certain circumstances.
– Right to Data Portability: Receive your data in a structured, machine-readable format.
– Right to Object: Object to processing based on legitimate interests or for direct marketing.
To exercise any of these rights, please contact us at [EMAIL]. We will respond within 30 days.
You also have the right to lodge a complaint with the Information Commissioner’s
Office (ICO):
Website: ico.org.uk
Phone: 0303 123 1113
10- COOKIES
Our website uses cookies to improve your browsing experience and analyse site usage. Cookies are small text files stored on your device.
We use the following types of cookies:
– Essential cookies: Necessary for the website to function (e.g. maintaining your session during booking)
– Analytics cookies: Help us understand how visitors use our site (e.g. Google Analytics)
– Preference cookies: Remember your settings and choices
You can manage or disable cookies through your browser settings at any time.
Note that disabling essential cookies may affect the functionality of the
booking system.
11- CHILDREN’S PRIVACY
Our services are directed at families, and we may collect the names and ages of children as part of the booking process. We collect this data solely for the purpose of providing our services safely. We do not use children’s data for any marketing purpose, and we do not knowingly collect personal data directly from children.
12- CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be available on this page, with the date of the most recent update shown at the top.
DATA PROTECTION ENQUIRIES
For any privacy-related requests or questions, please contact:
Email: info@appletownlondon.com
Post: 5 Burnt Oak Broadway HA8 5LD
ICO (UK Data Protection Authority):
Website: ico.org.uk
Phone: 0303 123 1113
07- INTERNATIONAL TRANSFERS
Where we transfer your personal data outside the UK or European Economic Area (EEA), we ensure appropriate safeguards are in place — such as Standard Contractual Clauses approved by the UK Information Commissioner’s Office (ICO) — to protect your data in line with UK GDPR requirements.
08- DATA RETENTION
We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law:
– Booking and payment records: up to 7 years (for tax and accounting purposes)
– Marketing preferences: until you withdraw consent
– Website analytics data: up to 26 months
09- YOUR RIGHTS
Under UK GDPR, you have the following rights regarding your personal data:
– Right of Access: Request a copy of the personal data we hold about you.
– Right to Rectification: Ask us to correct inaccurate or incomplete data.
– Right to Erasure: Request deletion of your data where there is no legitimate reason to keep it.
– Right to Restrict Processing: Ask us to pause the processing of your data in certain circumstances.
– Right to Data Portability: Receive your data in a structured, machine-readable format.
– Right to Object: Object to processing based on legitimate interests or for direct marketing.
To exercise any of these rights, please contact us at [EMAIL]. We will respond within 30 days.
You also have the right to lodge a complaint with the Information Commissioner’s
Office (ICO):
Website: ico.org.uk
Phone: 0303 123 1113
10- COOKIES
Our website uses cookies to improve your browsing experience and analyse site usage. Cookies are small text files stored on your device.
We use the following types of cookies:
– Essential cookies: Necessary for the website to function (e.g. maintaining your session during booking)
– Analytics cookies: Help us understand how visitors use our site (e.g. Google Analytics)
– Preference cookies: Remember your settings and choices
You can manage or disable cookies through your browser settings at any time.
Note that disabling essential cookies may affect the functionality of the
booking system.
11- CHILDREN’S PRIVACY
Our services are directed at families, and we may collect the names and ages of children as part of the booking process. We collect this data solely for the purpose of providing our services safely. We do not use children’s data for any marketing purpose, and we do not knowingly collect personal data directly from children.
12- CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be available on this page, with the date of the most recent update shown at the top.
DATA PROTECTION ENQUIRIES
For any privacy-related requests or questions, please contact:
Email: info@appletownlondon.com
Post: 5 Burnt Oak Broadway HA8 5LD
ICO (UK Data Protection Authority):
Website: ico.org.uk
Phone: 0303 123 1113
06- SHARING YOUR PERSONAL DATA
We may share your data with the following categories of third parties, only where necessary:
– Payment processors (e.g. Stripe, PayPal) to handle transactions securely
– Booking platform providers that power our online reservation system
– IT and website service providers who support the operation of our website
– Legal or regulatory authorities where required by law
All third parties are required to handle your data securely and in accordance with applicable data protection law.
07- INTERNATIONAL TRANSFERS
Where we transfer your personal data outside the UK or European Economic Area (EEA), we ensure appropriate safeguards are in place — such as Standard Contractual Clauses approved by the UK Information Commissioner’s Office (ICO) — to protect your data in line with UK GDPR requirements.
08- DATA RETENTION
We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law:
– Booking and payment records: up to 7 years (for tax and accounting purposes)
– Marketing preferences: until you withdraw consent
– Website analytics data: up to 26 months
09- YOUR RIGHTS
Under UK GDPR, you have the following rights regarding your personal data:
– Right of Access: Request a copy of the personal data we hold about you.
– Right to Rectification: Ask us to correct inaccurate or incomplete data.
– Right to Erasure: Request deletion of your data where there is no legitimate reason to keep it.
– Right to Restrict Processing: Ask us to pause the processing of your data in certain circumstances.
– Right to Data Portability: Receive your data in a structured, machine-readable format.
– Right to Object: Object to processing based on legitimate interests or for direct marketing.
To exercise any of these rights, please contact us at [EMAIL]. We will respond within 30 days.
You also have the right to lodge a complaint with the Information Commissioner’s
Office (ICO):
Website: ico.org.uk
Phone: 0303 123 1113
10- COOKIES
Our website uses cookies to improve your browsing experience and analyse site usage. Cookies are small text files stored on your device.
We use the following types of cookies:
– Essential cookies: Necessary for the website to function (e.g. maintaining your session during booking)
– Analytics cookies: Help us understand how visitors use our site (e.g. Google Analytics)
– Preference cookies: Remember your settings and choices
You can manage or disable cookies through your browser settings at any time.
Note that disabling essential cookies may affect the functionality of the
booking system.
11- CHILDREN’S PRIVACY
Our services are directed at families, and we may collect the names and ages of children as part of the booking process. We collect this data solely for the purpose of providing our services safely. We do not use children’s data for any marketing purpose, and we do not knowingly collect personal data directly from children.
12- CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be available on this page, with the date of the most recent update shown at the top.
DATA PROTECTION ENQUIRIES
For any privacy-related requests or questions, please contact:
Email: info@appletownlondon.com
Post: 5 Burnt Oak Broadway HA8 5LD
ICO (UK Data Protection Authority):
Website: ico.org.uk
Phone: 0303 123 1113
05- MARKETING COMMUNICATIONS
We will only send you marketing emails or messages if you have opted in to receive them. You can withdraw your consent at any time by clicking “unsubscribe” in any of our emails or by contacting us directly.
We will never sell your personal data to third parties for their own marketing purposes.
06- SHARING YOUR PERSONAL DATA
We may share your data with the following categories of third parties, only where necessary:
– Payment processors (e.g. Stripe, PayPal) to handle transactions securely
– Booking platform providers that power our online reservation system
– IT and website service providers who support the operation of our website
– Legal or regulatory authorities where required by law
All third parties are required to handle your data securely and in accordance with applicable data protection law.
07- INTERNATIONAL TRANSFERS
Where we transfer your personal data outside the UK or European Economic Area (EEA), we ensure appropriate safeguards are in place — such as Standard Contractual Clauses approved by the UK Information Commissioner’s Office (ICO) — to protect your data in line with UK GDPR requirements.
08- DATA RETENTION
We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law:
– Booking and payment records: up to 7 years (for tax and accounting purposes)
– Marketing preferences: until you withdraw consent
– Website analytics data: up to 26 months
09- YOUR RIGHTS
Under UK GDPR, you have the following rights regarding your personal data:
– Right of Access: Request a copy of the personal data we hold about you.
– Right to Rectification: Ask us to correct inaccurate or incomplete data.
– Right to Erasure: Request deletion of your data where there is no legitimate reason to keep it.
– Right to Restrict Processing: Ask us to pause the processing of your data in certain circumstances.
– Right to Data Portability: Receive your data in a structured, machine-readable format.
– Right to Object: Object to processing based on legitimate interests or for direct marketing.
To exercise any of these rights, please contact us at [EMAIL]. We will respond within 30 days.
You also have the right to lodge a complaint with the Information Commissioner’s
Office (ICO):
Website: ico.org.uk
Phone: 0303 123 1113
10- COOKIES
Our website uses cookies to improve your browsing experience and analyse site usage. Cookies are small text files stored on your device.
We use the following types of cookies:
– Essential cookies: Necessary for the website to function (e.g. maintaining your session during booking)
– Analytics cookies: Help us understand how visitors use our site (e.g. Google Analytics)
– Preference cookies: Remember your settings and choices
You can manage or disable cookies through your browser settings at any time.
Note that disabling essential cookies may affect the functionality of the
booking system.
11- CHILDREN’S PRIVACY
Our services are directed at families, and we may collect the names and ages of children as part of the booking process. We collect this data solely for the purpose of providing our services safely. We do not use children’s data for any marketing purpose, and we do not knowingly collect personal data directly from children.
12- CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be available on this page, with the date of the most recent update shown at the top.
DATA PROTECTION ENQUIRIES
For any privacy-related requests or questions, please contact:
Email: info@appletownlondon.com
Post: 5 Burnt Oak Broadway HA8 5LD
ICO (UK Data Protection Authority):
Website: ico.org.uk
Phone: 0303 123 1113
04- HOW WE USE YOUR PERSONAL DATA
– To process and manage your booking, using your identity, contact, booking, and payment data — on the basis of performance of a contract.
– To send booking confirmations and reminders, using your identity, contact, and booking data — on the basis of performance of a contract.
– To process payments securely, using your payment and identity data — on the basis of performance of a contract.
– To ensure health and safety on-site, using your health and identity data — on the basis of legal obligation and vital interests.
– To respond to enquiries and complaints, using your identity, contact, and communications data — on the basis of legitimate interests.
– To send marketing communications (if opted in), using your identity and contact data — on the basis of consent.
– To improve our website and services, using your technical and booking data
— on the basis of legitimate interests.
– To comply with legal obligations, using your identity, payment, and booking
data — on the basis of legal obligation.
05- MARKETING COMMUNICATIONS
We will only send you marketing emails or messages if you have opted in to receive them. You can withdraw your consent at any time by clicking “unsubscribe” in any of our emails or by contacting us directly.
We will never sell your personal data to third parties for their own marketing purposes.
06- SHARING YOUR PERSONAL DATA
We may share your data with the following categories of third parties, only where necessary:
– Payment processors (e.g. Stripe, PayPal) to handle transactions securely
– Booking platform providers that power our online reservation system
– IT and website service providers who support the operation of our website
– Legal or regulatory authorities where required by law
All third parties are required to handle your data securely and in accordance with applicable data protection law.
07- INTERNATIONAL TRANSFERS
Where we transfer your personal data outside the UK or European Economic Area (EEA), we ensure appropriate safeguards are in place — such as Standard Contractual Clauses approved by the UK Information Commissioner’s Office (ICO) — to protect your data in line with UK GDPR requirements.
08- DATA RETENTION
We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law:
– Booking and payment records: up to 7 years (for tax and accounting purposes)
– Marketing preferences: until you withdraw consent
– Website analytics data: up to 26 months
09- YOUR RIGHTS
Under UK GDPR, you have the following rights regarding your personal data:
– Right of Access: Request a copy of the personal data we hold about you.
– Right to Rectification: Ask us to correct inaccurate or incomplete data.
– Right to Erasure: Request deletion of your data where there is no legitimate reason to keep it.
– Right to Restrict Processing: Ask us to pause the processing of your data in certain circumstances.
– Right to Data Portability: Receive your data in a structured, machine-readable format.
– Right to Object: Object to processing based on legitimate interests or for direct marketing.
To exercise any of these rights, please contact us at [EMAIL]. We will respond within 30 days.
You also have the right to lodge a complaint with the Information Commissioner’s
Office (ICO):
Website: ico.org.uk
Phone: 0303 123 1113
10- COOKIES
Our website uses cookies to improve your browsing experience and analyse site usage. Cookies are small text files stored on your device.
We use the following types of cookies:
– Essential cookies: Necessary for the website to function (e.g. maintaining your session during booking)
– Analytics cookies: Help us understand how visitors use our site (e.g. Google Analytics)
– Preference cookies: Remember your settings and choices
You can manage or disable cookies through your browser settings at any time.
Note that disabling essential cookies may affect the functionality of the
booking system.
11- CHILDREN’S PRIVACY
Our services are directed at families, and we may collect the names and ages of children as part of the booking process. We collect this data solely for the purpose of providing our services safely. We do not use children’s data for any marketing purpose, and we do not knowingly collect personal data directly from children.
12- CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be available on this page, with the date of the most recent update shown at the top.
DATA PROTECTION ENQUIRIES
For any privacy-related requests or questions, please contact:
Email: info@appletownlondon.com
Post: 5 Burnt Oak Broadway HA8 5LD
ICO (UK Data Protection Authority):
Website: ico.org.uk
Phone: 0303 123 1113
03- HOW WE COLLECT YOUR DATA
We collect your personal data through:
– Online booking forms on our website
– Email and telephone enquiries
– On-site registration or check-in
– Automated technologies (cookies, analytics tools) when you browse our website
– Third-party booking or payment platforms integrated with our website
04- HOW WE USE YOUR PERSONAL DATA
– To process and manage your booking, using your identity, contact, booking, and payment data — on the basis of performance of a contract.
– To send booking confirmations and reminders, using your identity, contact, and booking data — on the basis of performance of a contract.
– To process payments securely, using your payment and identity data — on the basis of performance of a contract.
– To ensure health and safety on-site, using your health and identity data — on the basis of legal obligation and vital interests.
– To respond to enquiries and complaints, using your identity, contact, and communications data — on the basis of legitimate interests.
– To send marketing communications (if opted in), using your identity and contact data — on the basis of consent.
– To improve our website and services, using your technical and booking data
— on the basis of legitimate interests.
– To comply with legal obligations, using your identity, payment, and booking
data — on the basis of legal obligation.
05- MARKETING COMMUNICATIONS
We will only send you marketing emails or messages if you have opted in to receive them. You can withdraw your consent at any time by clicking “unsubscribe” in any of our emails or by contacting us directly.
We will never sell your personal data to third parties for their own marketing purposes.
06- SHARING YOUR PERSONAL DATA
We may share your data with the following categories of third parties, only where necessary:
– Payment processors (e.g. Stripe, PayPal) to handle transactions securely
– Booking platform providers that power our online reservation system
– IT and website service providers who support the operation of our website
– Legal or regulatory authorities where required by law
All third parties are required to handle your data securely and in accordance with applicable data protection law.
07- INTERNATIONAL TRANSFERS
Where we transfer your personal data outside the UK or European Economic Area (EEA), we ensure appropriate safeguards are in place — such as Standard Contractual Clauses approved by the UK Information Commissioner’s Office (ICO) — to protect your data in line with UK GDPR requirements.
08- DATA RETENTION
We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law:
– Booking and payment records: up to 7 years (for tax and accounting purposes)
– Marketing preferences: until you withdraw consent
– Website analytics data: up to 26 months
09- YOUR RIGHTS
Under UK GDPR, you have the following rights regarding your personal data:
– Right of Access: Request a copy of the personal data we hold about you.
– Right to Rectification: Ask us to correct inaccurate or incomplete data.
– Right to Erasure: Request deletion of your data where there is no legitimate reason to keep it.
– Right to Restrict Processing: Ask us to pause the processing of your data in certain circumstances.
– Right to Data Portability: Receive your data in a structured, machine-readable format.
– Right to Object: Object to processing based on legitimate interests or for direct marketing.
To exercise any of these rights, please contact us at [EMAIL]. We will respond within 30 days.
You also have the right to lodge a complaint with the Information Commissioner’s
Office (ICO):
Website: ico.org.uk
Phone: 0303 123 1113
10- COOKIES
Our website uses cookies to improve your browsing experience and analyse site usage. Cookies are small text files stored on your device.
We use the following types of cookies:
– Essential cookies: Necessary for the website to function (e.g. maintaining your session during booking)
– Analytics cookies: Help us understand how visitors use our site (e.g. Google Analytics)
– Preference cookies: Remember your settings and choices
You can manage or disable cookies through your browser settings at any time.
Note that disabling essential cookies may affect the functionality of the
booking system.
11- CHILDREN’S PRIVACY
Our services are directed at families, and we may collect the names and ages of children as part of the booking process. We collect this data solely for the purpose of providing our services safely. We do not use children’s data for any marketing purpose, and we do not knowingly collect personal data directly from children.
12- CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be available on this page, with the date of the most recent update shown at the top.
DATA PROTECTION ENQUIRIES
For any privacy-related requests or questions, please contact:
Email: info@appletownlondon.com
Post: 5 Burnt Oak Broadway HA8 5LD
ICO (UK Data Protection Authority):
Website: ico.org.uk
Phone: 0303 123 1113
02- WHAT PERSONAL DATA WE COLLECT
We may collect and process the following categories of personal data:
– Identity Data: Your name and the names of children included in a booking
– Contact Data: Email address, phone number, and postal address
– Booking Data: Session dates, party package selections, number of guests,
and special requests
– Payment Data: Transaction records (we do not store full card details —
payments are processed via secure third-party providers)
– Health Data: Any medical conditions, allergies, or accessibility needs you voluntarily disclose to us
– Technical Data: IP address, browser type, device information, and cookies when you use our website
– Communications Data: Any messages, queries, or feedback you send us
03- HOW WE COLLECT YOUR DATA
We collect your personal data through:
– Online booking forms on our website
– Email and telephone enquiries
– On-site registration or check-in
– Automated technologies (cookies, analytics tools) when you browse our website
– Third-party booking or payment platforms integrated with our website
04- HOW WE USE YOUR PERSONAL DATA
– To process and manage your booking, using your identity, contact, booking, and payment data — on the basis of performance of a contract.
– To send booking confirmations and reminders, using your identity, contact, and booking data — on the basis of performance of a contract.
– To process payments securely, using your payment and identity data — on the basis of performance of a contract.
– To ensure health and safety on-site, using your health and identity data — on the basis of legal obligation and vital interests.
– To respond to enquiries and complaints, using your identity, contact, and communications data — on the basis of legitimate interests.
– To send marketing communications (if opted in), using your identity and contact data — on the basis of consent.
– To improve our website and services, using your technical and booking data
— on the basis of legitimate interests.
– To comply with legal obligations, using your identity, payment, and booking
data — on the basis of legal obligation.
05- MARKETING COMMUNICATIONS
We will only send you marketing emails or messages if you have opted in to receive them. You can withdraw your consent at any time by clicking “unsubscribe” in any of our emails or by contacting us directly.
We will never sell your personal data to third parties for their own marketing purposes.
06- SHARING YOUR PERSONAL DATA
We may share your data with the following categories of third parties, only where necessary:
– Payment processors (e.g. Stripe, PayPal) to handle transactions securely
– Booking platform providers that power our online reservation system
– IT and website service providers who support the operation of our website
– Legal or regulatory authorities where required by law
All third parties are required to handle your data securely and in accordance with applicable data protection law.
07- INTERNATIONAL TRANSFERS
Where we transfer your personal data outside the UK or European Economic Area (EEA), we ensure appropriate safeguards are in place — such as Standard Contractual Clauses approved by the UK Information Commissioner’s Office (ICO) — to protect your data in line with UK GDPR requirements.
08- DATA RETENTION
We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law:
– Booking and payment records: up to 7 years (for tax and accounting purposes)
– Marketing preferences: until you withdraw consent
– Website analytics data: up to 26 months
09- YOUR RIGHTS
Under UK GDPR, you have the following rights regarding your personal data:
– Right of Access: Request a copy of the personal data we hold about you.
– Right to Rectification: Ask us to correct inaccurate or incomplete data.
– Right to Erasure: Request deletion of your data where there is no legitimate reason to keep it.
– Right to Restrict Processing: Ask us to pause the processing of your data in certain circumstances.
– Right to Data Portability: Receive your data in a structured, machine-readable format.
– Right to Object: Object to processing based on legitimate interests or for direct marketing.
To exercise any of these rights, please contact us at [EMAIL]. We will respond within 30 days.
You also have the right to lodge a complaint with the Information Commissioner’s
Office (ICO):
Website: ico.org.uk
Phone: 0303 123 1113
10- COOKIES
Our website uses cookies to improve your browsing experience and analyse site usage. Cookies are small text files stored on your device.
We use the following types of cookies:
– Essential cookies: Necessary for the website to function (e.g. maintaining your session during booking)
– Analytics cookies: Help us understand how visitors use our site (e.g. Google Analytics)
– Preference cookies: Remember your settings and choices
You can manage or disable cookies through your browser settings at any time.
Note that disabling essential cookies may affect the functionality of the
booking system.
11- CHILDREN’S PRIVACY
Our services are directed at families, and we may collect the names and ages of children as part of the booking process. We collect this data solely for the purpose of providing our services safely. We do not use children’s data for any marketing purpose, and we do not knowingly collect personal data directly from children.
12- CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be available on this page, with the date of the most recent update shown at the top.
DATA PROTECTION ENQUIRIES
For any privacy-related requests or questions, please contact:
Email: info@appletownlondon.com
Post: 5 Burnt Oak Broadway HA8 5LD
ICO (UK Data Protection Authority):
Website: ico.org.uk
Phone: 0303 123 1113
01- Who We Are
AppleTown London Ltd is the data controller responsible for your personal data.
5 Burnt Oak Broadway HA8 5LD
Company Number: 17067960
Email: info@appletownlondon.com
If you have any questions about how we handle your data, please contact us at the details above.
02- WHAT PERSONAL DATA WE COLLECT
We may collect and process the following categories of personal data:
– Identity Data: Your name and the names of children included in a booking
– Contact Data: Email address, phone number, and postal address
– Booking Data: Session dates, party package selections, number of guests,
and special requests
– Payment Data: Transaction records (we do not store full card details —
payments are processed via secure third-party providers)
– Health Data: Any medical conditions, allergies, or accessibility needs you voluntarily disclose to us
– Technical Data: IP address, browser type, device information, and cookies when you use our website
– Communications Data: Any messages, queries, or feedback you send us
03- HOW WE COLLECT YOUR DATA
We collect your personal data through:
– Online booking forms on our website
– Email and telephone enquiries
– On-site registration or check-in
– Automated technologies (cookies, analytics tools) when you browse our website
– Third-party booking or payment platforms integrated with our website
04- HOW WE USE YOUR PERSONAL DATA
– To process and manage your booking, using your identity, contact, booking, and payment data — on the basis of performance of a contract.
– To send booking confirmations and reminders, using your identity, contact, and booking data — on the basis of performance of a contract.
– To process payments securely, using your payment and identity data — on the basis of performance of a contract.
– To ensure health and safety on-site, using your health and identity data — on the basis of legal obligation and vital interests.
– To respond to enquiries and complaints, using your identity, contact, and communications data — on the basis of legitimate interests.
– To send marketing communications (if opted in), using your identity and contact data — on the basis of consent.
– To improve our website and services, using your technical and booking data
— on the basis of legitimate interests.
– To comply with legal obligations, using your identity, payment, and booking
data — on the basis of legal obligation.
05- MARKETING COMMUNICATIONS
We will only send you marketing emails or messages if you have opted in to receive them. You can withdraw your consent at any time by clicking “unsubscribe” in any of our emails or by contacting us directly.
We will never sell your personal data to third parties for their own marketing purposes.
06- SHARING YOUR PERSONAL DATA
We may share your data with the following categories of third parties, only where necessary:
– Payment processors (e.g. Stripe, PayPal) to handle transactions securely
– Booking platform providers that power our online reservation system
– IT and website service providers who support the operation of our website
– Legal or regulatory authorities where required by law
All third parties are required to handle your data securely and in accordance with applicable data protection law.
07- INTERNATIONAL TRANSFERS
Where we transfer your personal data outside the UK or European Economic Area (EEA), we ensure appropriate safeguards are in place — such as Standard Contractual Clauses approved by the UK Information Commissioner’s Office (ICO) — to protect your data in line with UK GDPR requirements.
08- DATA RETENTION
We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law:
– Booking and payment records: up to 7 years (for tax and accounting purposes)
– Marketing preferences: until you withdraw consent
– Website analytics data: up to 26 months
09- YOUR RIGHTS
Under UK GDPR, you have the following rights regarding your personal data:
– Right of Access: Request a copy of the personal data we hold about you.
– Right to Rectification: Ask us to correct inaccurate or incomplete data.
– Right to Erasure: Request deletion of your data where there is no legitimate reason to keep it.
– Right to Restrict Processing: Ask us to pause the processing of your data in certain circumstances.
– Right to Data Portability: Receive your data in a structured, machine-readable format.
– Right to Object: Object to processing based on legitimate interests or for direct marketing.
To exercise any of these rights, please contact us at [EMAIL]. We will respond within 30 days.
You also have the right to lodge a complaint with the Information Commissioner’s
Office (ICO):
Website: ico.org.uk
Phone: 0303 123 1113
10- COOKIES
Our website uses cookies to improve your browsing experience and analyse site usage. Cookies are small text files stored on your device.
We use the following types of cookies:
– Essential cookies: Necessary for the website to function (e.g. maintaining your session during booking)
– Analytics cookies: Help us understand how visitors use our site (e.g. Google Analytics)
– Preference cookies: Remember your settings and choices
You can manage or disable cookies through your browser settings at any time.
Note that disabling essential cookies may affect the functionality of the
booking system.
11- CHILDREN’S PRIVACY
Our services are directed at families, and we may collect the names and ages of children as part of the booking process. We collect this data solely for the purpose of providing our services safely. We do not use children’s data for any marketing purpose, and we do not knowingly collect personal data directly from children.
12- CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be available on this page, with the date of the most recent update shown at the top.
DATA PROTECTION ENQUIRIES
For any privacy-related requests or questions, please contact:
Email: info@appletownlondon.com
Post: 5 Burnt Oak Broadway HA8 5LD
ICO (UK Data Protection Authority):
Website: ico.org.uk
Phone: 0303 123 1113
At AppleTown, we are committed to protecting your privacy and handling your personal data responsibly. This Privacy Policy explains what information we collect, how we use it, and your rights under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
01- Who We Are
AppleTown London Ltd is the data controller responsible for your personal data.
5 Burnt Oak Broadway HA8 5LD
Company Number: 17067960
Email: info@appletownlondon.com
If you have any questions about how we handle your data, please contact us at the details above.
02- WHAT PERSONAL DATA WE COLLECT
We may collect and process the following categories of personal data:
– Identity Data: Your name and the names of children included in a booking
– Contact Data: Email address, phone number, and postal address
– Booking Data: Session dates, party package selections, number of guests,
and special requests
– Payment Data: Transaction records (we do not store full card details —
payments are processed via secure third-party providers)
– Health Data: Any medical conditions, allergies, or accessibility needs you voluntarily disclose to us
– Technical Data: IP address, browser type, device information, and cookies when you use our website
– Communications Data: Any messages, queries, or feedback you send us
03- HOW WE COLLECT YOUR DATA
We collect your personal data through:
– Online booking forms on our website
– Email and telephone enquiries
– On-site registration or check-in
– Automated technologies (cookies, analytics tools) when you browse our website
– Third-party booking or payment platforms integrated with our website
04- HOW WE USE YOUR PERSONAL DATA
– To process and manage your booking, using your identity, contact, booking, and payment data — on the basis of performance of a contract.
– To send booking confirmations and reminders, using your identity, contact, and booking data — on the basis of performance of a contract.
– To process payments securely, using your payment and identity data — on the basis of performance of a contract.
– To ensure health and safety on-site, using your health and identity data — on the basis of legal obligation and vital interests.
– To respond to enquiries and complaints, using your identity, contact, and communications data — on the basis of legitimate interests.
– To send marketing communications (if opted in), using your identity and contact data — on the basis of consent.
– To improve our website and services, using your technical and booking data
— on the basis of legitimate interests.
– To comply with legal obligations, using your identity, payment, and booking
data — on the basis of legal obligation.
05- MARKETING COMMUNICATIONS
We will only send you marketing emails or messages if you have opted in to receive them. You can withdraw your consent at any time by clicking “unsubscribe” in any of our emails or by contacting us directly.
We will never sell your personal data to third parties for their own marketing purposes.
06- SHARING YOUR PERSONAL DATA
We may share your data with the following categories of third parties, only where necessary:
– Payment processors (e.g. Stripe, PayPal) to handle transactions securely
– Booking platform providers that power our online reservation system
– IT and website service providers who support the operation of our website
– Legal or regulatory authorities where required by law
All third parties are required to handle your data securely and in accordance with applicable data protection law.
07- INTERNATIONAL TRANSFERS
Where we transfer your personal data outside the UK or European Economic Area (EEA), we ensure appropriate safeguards are in place — such as Standard Contractual Clauses approved by the UK Information Commissioner’s Office (ICO) — to protect your data in line with UK GDPR requirements.
08- DATA RETENTION
We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law:
– Booking and payment records: up to 7 years (for tax and accounting purposes)
– Marketing preferences: until you withdraw consent
– Website analytics data: up to 26 months
09- YOUR RIGHTS
Under UK GDPR, you have the following rights regarding your personal data:
– Right of Access: Request a copy of the personal data we hold about you.
– Right to Rectification: Ask us to correct inaccurate or incomplete data.
– Right to Erasure: Request deletion of your data where there is no legitimate reason to keep it.
– Right to Restrict Processing: Ask us to pause the processing of your data in certain circumstances.
– Right to Data Portability: Receive your data in a structured, machine-readable format.
– Right to Object: Object to processing based on legitimate interests or for direct marketing.
To exercise any of these rights, please contact us at [EMAIL]. We will respond within 30 days.
You also have the right to lodge a complaint with the Information Commissioner’s
Office (ICO):
Website: ico.org.uk
Phone: 0303 123 1113
10- COOKIES
Our website uses cookies to improve your browsing experience and analyse site usage. Cookies are small text files stored on your device.
We use the following types of cookies:
– Essential cookies: Necessary for the website to function (e.g. maintaining your session during booking)
– Analytics cookies: Help us understand how visitors use our site (e.g. Google Analytics)
– Preference cookies: Remember your settings and choices
You can manage or disable cookies through your browser settings at any time.
Note that disabling essential cookies may affect the functionality of the
booking system.
11- CHILDREN’S PRIVACY
Our services are directed at families, and we may collect the names and ages of children as part of the booking process. We collect this data solely for the purpose of providing our services safely. We do not use children’s data for any marketing purpose, and we do not knowingly collect personal data directly from children.
12- CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be available on this page, with the date of the most recent update shown at the top.
DATA PROTECTION ENQUIRIES
For any privacy-related requests or questions, please contact:
Email: info@appletownlondon.com
Post: 5 Burnt Oak Broadway HA8 5LD
ICO (UK Data Protection Authority):
Website: ico.org.uk
Phone: 0303 123 1113
At AppleTown, we are committed to protecting your privacy and handling your personal data responsibly. This Privacy Policy explains what information we collect, how we use it, and your rights under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
01- Who We Are
AppleTown London Ltd is the data controller responsible for your personal data.
5 Burnt Oak Broadway HA8 5LD
Company Number: 17067960
Email: info@appletownlondon.com
If you have any questions about how we handle your data, please contact us at the details above.
02- WHAT PERSONAL DATA WE COLLECT
We may collect and process the following categories of personal data:
– Identity Data: Your name and the names of children included in a booking
– Contact Data: Email address, phone number, and postal address
– Booking Data: Session dates, party package selections, number of guests,
and special requests
– Payment Data: Transaction records (we do not store full card details —
payments are processed via secure third-party providers)
– Health Data: Any medical conditions, allergies, or accessibility needs you voluntarily disclose to us
– Technical Data: IP address, browser type, device information, and cookies when you use our website
– Communications Data: Any messages, queries, or feedback you send us
03- HOW WE COLLECT YOUR DATA
We collect your personal data through:
– Online booking forms on our website
– Email and telephone enquiries
– On-site registration or check-in
– Automated technologies (cookies, analytics tools) when you browse our website
– Third-party booking or payment platforms integrated with our website
04- HOW WE USE YOUR PERSONAL DATA
– To process and manage your booking, using your identity, contact, booking, and payment data — on the basis of performance of a contract.
– To send booking confirmations and reminders, using your identity, contact, and booking data — on the basis of performance of a contract.
– To process payments securely, using your payment and identity data — on the basis of performance of a contract.
– To ensure health and safety on-site, using your health and identity data — on the basis of legal obligation and vital interests.
– To respond to enquiries and complaints, using your identity, contact, and communications data — on the basis of legitimate interests.
– To send marketing communications (if opted in), using your identity and contact data — on the basis of consent.
– To improve our website and services, using your technical and booking data
— on the basis of legitimate interests.
– To comply with legal obligations, using your identity, payment, and booking
data — on the basis of legal obligation.
05- MARKETING COMMUNICATIONS
We will only send you marketing emails or messages if you have opted in to receive them. You can withdraw your consent at any time by clicking “unsubscribe” in any of our emails or by contacting us directly.
We will never sell your personal data to third parties for their own marketing purposes.
06- SHARING YOUR PERSONAL DATA
We may share your data with the following categories of third parties, only where necessary:
– Payment processors (e.g. Stripe, PayPal) to handle transactions securely
– Booking platform providers that power our online reservation system
– IT and website service providers who support the operation of our website
– Legal or regulatory authorities where required by law
All third parties are required to handle your data securely and in accordance with applicable data protection law.
07- INTERNATIONAL TRANSFERS
Where we transfer your personal data outside the UK or European Economic Area (EEA), we ensure appropriate safeguards are in place — such as Standard Contractual Clauses approved by the UK Information Commissioner’s Office (ICO) — to protect your data in line with UK GDPR requirements.
08- DATA RETENTION
We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law:
– Booking and payment records: up to 7 years (for tax and accounting purposes)
– Marketing preferences: until you withdraw consent
– Website analytics data: up to 26 months
09- YOUR RIGHTS
Under UK GDPR, you have the following rights regarding your personal data:
– Right of Access: Request a copy of the personal data we hold about you.
– Right to Rectification: Ask us to correct inaccurate or incomplete data.
– Right to Erasure: Request deletion of your data where there is no legitimate reason to keep it.
– Right to Restrict Processing: Ask us to pause the processing of your data in certain circumstances.
– Right to Data Portability: Receive your data in a structured, machine-readable format.
– Right to Object: Object to processing based on legitimate interests or for direct marketing.
To exercise any of these rights, please contact us at [EMAIL]. We will respond within 30 days.
You also have the right to lodge a complaint with the Information Commissioner’s
Office (ICO):
Website: ico.org.uk
Phone: 0303 123 1113
10- COOKIES
Our website uses cookies to improve your browsing experience and analyse site usage. Cookies are small text files stored on your device.
We use the following types of cookies:
– Essential cookies: Necessary for the website to function (e.g. maintaining your session during booking)
– Analytics cookies: Help us understand how visitors use our site (e.g. Google Analytics)
– Preference cookies: Remember your settings and choices
You can manage or disable cookies through your browser settings at any time.
Note that disabling essential cookies may affect the functionality of the
booking system.
11- CHILDREN’S PRIVACY
Our services are directed at families, and we may collect the names and ages of children as part of the booking process. We collect this data solely for the purpose of providing our services safely. We do not use children’s data for any marketing purpose, and we do not knowingly collect personal data directly from children.
12- CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be available on this page, with the date of the most recent update shown at the top.
DATA PROTECTION ENQUIRIES
For any privacy-related requests or questions, please contact:
Email: info@appletownlondon.com
Post: 5 Burnt Oak Broadway HA8 5LD
ICO (UK Data Protection Authority):
Website: ico.org.uk
Phone: 0303 123 1113
