11- GOVERNING LAW

These Terms and Conditions are governed by the laws of England and Wales. Any disputes arising in connection with these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

QUESTIONS?

Contact us at: info@appletownlondon.com
Or write to us at: 5 Burnt Oak Broadway HA8 5LD

10- CHANGES TO THESE TERMS

We may update these Terms and Conditions from time to time. The latest version will always be available on this page. Continued use of our website or services after any changes constitutes your acceptance of the updated terms.

11- GOVERNING LAW

These Terms and Conditions are governed by the laws of England and Wales. Any disputes arising in connection with these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

QUESTIONS?

Contact us at: info@appletownlondon.com
Or write to us at: 5 Burnt Oak Broadway HA8 5LD

09- THIRD-PARTY LINKS

Our website may contain links to third-party websites. We are not responsible for the content, availability, or privacy practices of any external site. Accessing those links is entirely at your own risk.

10- CHANGES TO THESE TERMS

We may update these Terms and Conditions from time to time. The latest version will always be available on this page. Continued use of our website or services after any changes constitutes your acceptance of the updated terms.

11- GOVERNING LAW

These Terms and Conditions are governed by the laws of England and Wales. Any disputes arising in connection with these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

QUESTIONS?

Contact us at: info@appletownlondon.com
Or write to us at: 5 Burnt Oak Broadway HA8 5LD

08- INTELLECTUAL PROPERTY

All content on this website — including text, images, logos, graphics, and layout — is the property of AppleTown London Ltd or its licensors. You may not copy, reproduce, or use this content without our prior written permission.

09- THIRD-PARTY LINKS

Our website may contain links to third-party websites. We are not responsible for the content, availability, or privacy practices of any external site. Accessing those links is entirely at your own risk.

10- CHANGES TO THESE TERMS

We may update these Terms and Conditions from time to time. The latest version will always be available on this page. Continued use of our website or services after any changes constitutes your acceptance of the updated terms.

11- GOVERNING LAW

These Terms and Conditions are governed by the laws of England and Wales. Any disputes arising in connection with these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

QUESTIONS?

Contact us at: info@appletownlondon.com
Or write to us at: 5 Burnt Oak Broadway HA8 5LD

07- HEALTH & LIABILITY

– By making a booking, you confirm that participating children are in good health and are fit to take part in physical play activities.
– Please inform staff of any medical conditions, disabilities, or allergies prior to your visit so we can accommodate your needs appropriately.
– Participation in play activities is at the visitor’s own risk. AppleTown takes every reasonable precaution to ensure the safety of our guests, but we cannot accept liability for injury arising from misuse of equipment or failure to follow safety instructions.
– Nothing in these terms limits our liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be limited by law.

08- INTELLECTUAL PROPERTY

All content on this website — including text, images, logos, graphics, and layout — is the property of AppleTown London Ltd or its licensors. You may not copy, reproduce, or use this content without our prior written permission.

09- THIRD-PARTY LINKS

Our website may contain links to third-party websites. We are not responsible for the content, availability, or privacy practices of any external site. Accessing those links is entirely at your own risk.

10- CHANGES TO THESE TERMS

We may update these Terms and Conditions from time to time. The latest version will always be available on this page. Continued use of our website or services after any changes constitutes your acceptance of the updated terms.

11- GOVERNING LAW

These Terms and Conditions are governed by the laws of England and Wales. Any disputes arising in connection with these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

QUESTIONS?

Contact us at: info@appletownlondon.com
Or write to us at: 5 Burnt Oak Broadway HA8 5LD

06- ENTRY, SUPERVISION & SAFETY

IMPORTANT: Adult supervision is required at all times. Children must be
accompanied by a responsible adult (18+) throughout their visit.

– AppleTown is designed for children. Age and height restrictions may apply to specific play areas and attractions — these will be clearly displayed
on-site.
– All visitors must follow the safety rules and guidelines displayed throughout the venue.
– AppleTown staff reserve the right to remove any visitor who poses a risk to themselves, other guests, or the facility.
– Visitors are required to wear socks at all times within the play areas. Socks may be purchased on-site if needed.
– Food and drink brought from outside the venue are not permitted unless for medical or dietary reasons (please inform staff in advance).
– AppleTown accepts no responsibility for personal belongings lost, stolen, or damaged during your visit.

07- HEALTH & LIABILITY

– By making a booking, you confirm that participating children are in good health and are fit to take part in physical play activities.
– Please inform staff of any medical conditions, disabilities, or allergies prior to your visit so we can accommodate your needs appropriately.
– Participation in play activities is at the visitor’s own risk. AppleTown takes every reasonable precaution to ensure the safety of our guests, but we cannot accept liability for injury arising from misuse of equipment or failure to follow safety instructions.
– Nothing in these terms limits our liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be limited by law.

08- INTELLECTUAL PROPERTY

All content on this website — including text, images, logos, graphics, and layout — is the property of AppleTown London Ltd or its licensors. You may not copy, reproduce, or use this content without our prior written permission.

09- THIRD-PARTY LINKS

Our website may contain links to third-party websites. We are not responsible for the content, availability, or privacy practices of any external site. Accessing those links is entirely at your own risk.

10- CHANGES TO THESE TERMS

We may update these Terms and Conditions from time to time. The latest version will always be available on this page. Continued use of our website or services after any changes constitutes your acceptance of the updated terms.

11- GOVERNING LAW

These Terms and Conditions are governed by the laws of England and Wales. Any disputes arising in connection with these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

QUESTIONS?

Contact us at: info@appletownlondon.com
Or write to us at: 5 Burnt Oak Broadway HA8 5LD

05- BOOKINGS & PAYMENTS

– Cancellations made more than 48 hours before a booked session will be eligible for a full refund or booking credit.
– Cancellations made within 48 hours of the booked session are non-refundable.
– Birthday party packages have separate cancellation terms outlined at the time of booking. A non-refundable deposit may be required to secure the
date.
– AppleTown reserves the right to cancel or reschedule sessions due to unforeseen circumstances (e.g. facility maintenance, safety concerns). In such cases, a full refund or rebooking option will be offered.
– Refunds, where applicable, will be processed back to the original payment
method within 5–10 business days.

06- ENTRY, SUPERVISION & SAFETY

IMPORTANT: Adult supervision is required at all times. Children must be
accompanied by a responsible adult (18+) throughout their visit.

– AppleTown is designed for children. Age and height restrictions may apply to specific play areas and attractions — these will be clearly displayed
on-site.
– All visitors must follow the safety rules and guidelines displayed throughout the venue.
– AppleTown staff reserve the right to remove any visitor who poses a risk to themselves, other guests, or the facility.
– Visitors are required to wear socks at all times within the play areas. Socks may be purchased on-site if needed.
– Food and drink brought from outside the venue are not permitted unless for medical or dietary reasons (please inform staff in advance).
– AppleTown accepts no responsibility for personal belongings lost, stolen, or damaged during your visit.

07- HEALTH & LIABILITY

– By making a booking, you confirm that participating children are in good health and are fit to take part in physical play activities.
– Please inform staff of any medical conditions, disabilities, or allergies prior to your visit so we can accommodate your needs appropriately.
– Participation in play activities is at the visitor’s own risk. AppleTown takes every reasonable precaution to ensure the safety of our guests, but we cannot accept liability for injury arising from misuse of equipment or failure to follow safety instructions.
– Nothing in these terms limits our liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be limited by law.

08- INTELLECTUAL PROPERTY

All content on this website — including text, images, logos, graphics, and layout — is the property of AppleTown London Ltd or its licensors. You may not copy, reproduce, or use this content without our prior written permission.

09- THIRD-PARTY LINKS

Our website may contain links to third-party websites. We are not responsible for the content, availability, or privacy practices of any external site. Accessing those links is entirely at your own risk.

10- CHANGES TO THESE TERMS

We may update these Terms and Conditions from time to time. The latest version will always be available on this page. Continued use of our website or services after any changes constitutes your acceptance of the updated terms.

11- GOVERNING LAW

These Terms and Conditions are governed by the laws of England and Wales. Any disputes arising in connection with these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

QUESTIONS?

Contact us at: info@appletownlondon.com
Or write to us at: 5 Burnt Oak Broadway HA8 5LD

04- BOOKINGS & PAYMENTS

– All bookings made via our website are subject to availability and confirmation.
– Full payment is required at the time of booking unless otherwise stated.
– Once a booking is confirmed, you will receive a confirmation email. This serves as your proof of booking — please retain it.
– Please review your booking details carefully before completing payment. Errors in date, time, or session type may not be correctable after confirmation.
– Prices displayed on the website are in British Pounds (£) and include VAT
where applicable.
– AppleTown reserves the right to amend pricing at any time. Price changes
will not affect bookings that have already been confirmed.

05- BOOKINGS & PAYMENTS

– Cancellations made more than 48 hours before a booked session will be eligible for a full refund or booking credit.
– Cancellations made within 48 hours of the booked session are non-refundable.
– Birthday party packages have separate cancellation terms outlined at the time of booking. A non-refundable deposit may be required to secure the
date.
– AppleTown reserves the right to cancel or reschedule sessions due to unforeseen circumstances (e.g. facility maintenance, safety concerns). In such cases, a full refund or rebooking option will be offered.
– Refunds, where applicable, will be processed back to the original payment
method within 5–10 business days.

06- ENTRY, SUPERVISION & SAFETY

IMPORTANT: Adult supervision is required at all times. Children must be
accompanied by a responsible adult (18+) throughout their visit.

– AppleTown is designed for children. Age and height restrictions may apply to specific play areas and attractions — these will be clearly displayed
on-site.
– All visitors must follow the safety rules and guidelines displayed throughout the venue.
– AppleTown staff reserve the right to remove any visitor who poses a risk to themselves, other guests, or the facility.
– Visitors are required to wear socks at all times within the play areas. Socks may be purchased on-site if needed.
– Food and drink brought from outside the venue are not permitted unless for medical or dietary reasons (please inform staff in advance).
– AppleTown accepts no responsibility for personal belongings lost, stolen, or damaged during your visit.

07- HEALTH & LIABILITY

– By making a booking, you confirm that participating children are in good health and are fit to take part in physical play activities.
– Please inform staff of any medical conditions, disabilities, or allergies prior to your visit so we can accommodate your needs appropriately.
– Participation in play activities is at the visitor’s own risk. AppleTown takes every reasonable precaution to ensure the safety of our guests, but we cannot accept liability for injury arising from misuse of equipment or failure to follow safety instructions.
– Nothing in these terms limits our liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be limited by law.

08- INTELLECTUAL PROPERTY

All content on this website — including text, images, logos, graphics, and layout — is the property of AppleTown London Ltd or its licensors. You may not copy, reproduce, or use this content without our prior written permission.

09- THIRD-PARTY LINKS

Our website may contain links to third-party websites. We are not responsible for the content, availability, or privacy practices of any external site. Accessing those links is entirely at your own risk.

10- CHANGES TO THESE TERMS

We may update these Terms and Conditions from time to time. The latest version will always be available on this page. Continued use of our website or services after any changes constitutes your acceptance of the updated terms.

11- GOVERNING LAW

These Terms and Conditions are governed by the laws of England and Wales. Any disputes arising in connection with these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

QUESTIONS?

Contact us at: info@appletownlondon.com
Or write to us at: 5 Burnt Oak Broadway HA8 5LD

03- ⁠USING THIS WEBSITE

By using our website, you agree to:

– Use the website for lawful purposes only
– Not misuse, hack, or attempt to disrupt the website’s functionality
– Provide accurate and up-to-date information when making a booking
– Not use our site to transmit any unsolicited or unauthorised advertising material

We reserve the right to suspend or restrict access to the website if we believe you are using it in breach of these terms.

04- BOOKINGS & PAYMENTS

– All bookings made via our website are subject to availability and confirmation.
– Full payment is required at the time of booking unless otherwise stated.
– Once a booking is confirmed, you will receive a confirmation email. This serves as your proof of booking — please retain it.
– Please review your booking details carefully before completing payment. Errors in date, time, or session type may not be correctable after confirmation.
– Prices displayed on the website are in British Pounds (£) and include VAT
where applicable.
– AppleTown reserves the right to amend pricing at any time. Price changes
will not affect bookings that have already been confirmed.

05- BOOKINGS & PAYMENTS

– Cancellations made more than 48 hours before a booked session will be eligible for a full refund or booking credit.
– Cancellations made within 48 hours of the booked session are non-refundable.
– Birthday party packages have separate cancellation terms outlined at the time of booking. A non-refundable deposit may be required to secure the
date.
– AppleTown reserves the right to cancel or reschedule sessions due to unforeseen circumstances (e.g. facility maintenance, safety concerns). In such cases, a full refund or rebooking option will be offered.
– Refunds, where applicable, will be processed back to the original payment
method within 5–10 business days.

06- ENTRY, SUPERVISION & SAFETY

IMPORTANT: Adult supervision is required at all times. Children must be
accompanied by a responsible adult (18+) throughout their visit.

– AppleTown is designed for children. Age and height restrictions may apply to specific play areas and attractions — these will be clearly displayed
on-site.
– All visitors must follow the safety rules and guidelines displayed throughout the venue.
– AppleTown staff reserve the right to remove any visitor who poses a risk to themselves, other guests, or the facility.
– Visitors are required to wear socks at all times within the play areas. Socks may be purchased on-site if needed.
– Food and drink brought from outside the venue are not permitted unless for medical or dietary reasons (please inform staff in advance).
– AppleTown accepts no responsibility for personal belongings lost, stolen, or damaged during your visit.

07- HEALTH & LIABILITY

– By making a booking, you confirm that participating children are in good health and are fit to take part in physical play activities.
– Please inform staff of any medical conditions, disabilities, or allergies prior to your visit so we can accommodate your needs appropriately.
– Participation in play activities is at the visitor’s own risk. AppleTown takes every reasonable precaution to ensure the safety of our guests, but we cannot accept liability for injury arising from misuse of equipment or failure to follow safety instructions.
– Nothing in these terms limits our liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be limited by law.

08- INTELLECTUAL PROPERTY

All content on this website — including text, images, logos, graphics, and layout — is the property of AppleTown London Ltd or its licensors. You may not copy, reproduce, or use this content without our prior written permission.

09- THIRD-PARTY LINKS

Our website may contain links to third-party websites. We are not responsible for the content, availability, or privacy practices of any external site. Accessing those links is entirely at your own risk.

10- CHANGES TO THESE TERMS

We may update these Terms and Conditions from time to time. The latest version will always be available on this page. Continued use of our website or services after any changes constitutes your acceptance of the updated terms.

11- GOVERNING LAW

These Terms and Conditions are governed by the laws of England and Wales. Any disputes arising in connection with these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

QUESTIONS?

Contact us at: info@appletownlondon.com
Or write to us at: 5 Burnt Oak Broadway HA8 5LD

02- ⁠WHAT WE OFFER

AppleTown London is a children’s indoor playground and entertainment venue.
Through our website and on-site facilities, you can:

– Book walk-in play sessions for children
– Reserve birthday party packages
– Order food and drinks from our on-site café
– View upcoming events and offers

03- ⁠USING THIS WEBSITE

By using our website, you agree to:

– Use the website for lawful purposes only
– Not misuse, hack, or attempt to disrupt the website’s functionality
– Provide accurate and up-to-date information when making a booking
– Not use our site to transmit any unsolicited or unauthorised advertising material

We reserve the right to suspend or restrict access to the website if we believe you are using it in breach of these terms.

04- BOOKINGS & PAYMENTS

– All bookings made via our website are subject to availability and confirmation.
– Full payment is required at the time of booking unless otherwise stated.
– Once a booking is confirmed, you will receive a confirmation email. This serves as your proof of booking — please retain it.
– Please review your booking details carefully before completing payment. Errors in date, time, or session type may not be correctable after confirmation.
– Prices displayed on the website are in British Pounds (£) and include VAT
where applicable.
– AppleTown reserves the right to amend pricing at any time. Price changes
will not affect bookings that have already been confirmed.

05- BOOKINGS & PAYMENTS

– Cancellations made more than 48 hours before a booked session will be eligible for a full refund or booking credit.
– Cancellations made within 48 hours of the booked session are non-refundable.
– Birthday party packages have separate cancellation terms outlined at the time of booking. A non-refundable deposit may be required to secure the
date.
– AppleTown reserves the right to cancel or reschedule sessions due to unforeseen circumstances (e.g. facility maintenance, safety concerns). In such cases, a full refund or rebooking option will be offered.
– Refunds, where applicable, will be processed back to the original payment
method within 5–10 business days.

06- ENTRY, SUPERVISION & SAFETY

IMPORTANT: Adult supervision is required at all times. Children must be
accompanied by a responsible adult (18+) throughout their visit.

– AppleTown is designed for children. Age and height restrictions may apply to specific play areas and attractions — these will be clearly displayed
on-site.
– All visitors must follow the safety rules and guidelines displayed throughout the venue.
– AppleTown staff reserve the right to remove any visitor who poses a risk to themselves, other guests, or the facility.
– Visitors are required to wear socks at all times within the play areas. Socks may be purchased on-site if needed.
– Food and drink brought from outside the venue are not permitted unless for medical or dietary reasons (please inform staff in advance).
– AppleTown accepts no responsibility for personal belongings lost, stolen, or damaged during your visit.

07- HEALTH & LIABILITY

– By making a booking, you confirm that participating children are in good health and are fit to take part in physical play activities.
– Please inform staff of any medical conditions, disabilities, or allergies prior to your visit so we can accommodate your needs appropriately.
– Participation in play activities is at the visitor’s own risk. AppleTown takes every reasonable precaution to ensure the safety of our guests, but we cannot accept liability for injury arising from misuse of equipment or failure to follow safety instructions.
– Nothing in these terms limits our liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be limited by law.

08- INTELLECTUAL PROPERTY

All content on this website — including text, images, logos, graphics, and layout — is the property of AppleTown London Ltd or its licensors. You may not copy, reproduce, or use this content without our prior written permission.

09- THIRD-PARTY LINKS

Our website may contain links to third-party websites. We are not responsible for the content, availability, or privacy practices of any external site. Accessing those links is entirely at your own risk.

10- CHANGES TO THESE TERMS

We may update these Terms and Conditions from time to time. The latest version will always be available on this page. Continued use of our website or services after any changes constitutes your acceptance of the updated terms.

11- GOVERNING LAW

These Terms and Conditions are governed by the laws of England and Wales. Any disputes arising in connection with these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

QUESTIONS?

Contact us at: info@appletownlondon.com
Or write to us at: 5 Burnt Oak Broadway HA8 5LD

01- ⁠ABOUT US

This website is owned and operated by:

AppleTown London Ltd
5 Burnt Oak Broadway HA8 5LD
Company Registration Number: 17067960
Email: info@appletownlondon.com
Phone: 020 8054 0544

AppleTown was founded in 2010, with roots in children’s entertainment and family dining experiences across the Middle East. Since 2021, we have expanded our presence to London as part of a broader UK expansion plan.

02- ⁠WHAT WE OFFER

AppleTown London is a children’s indoor playground and entertainment venue.
Through our website and on-site facilities, you can:

– Book walk-in play sessions for children
– Reserve birthday party packages
– Order food and drinks from our on-site café
– View upcoming events and offers

03- ⁠USING THIS WEBSITE

By using our website, you agree to:

– Use the website for lawful purposes only
– Not misuse, hack, or attempt to disrupt the website’s functionality
– Provide accurate and up-to-date information when making a booking
– Not use our site to transmit any unsolicited or unauthorised advertising material

We reserve the right to suspend or restrict access to the website if we believe you are using it in breach of these terms.

04- BOOKINGS & PAYMENTS

– All bookings made via our website are subject to availability and confirmation.
– Full payment is required at the time of booking unless otherwise stated.
– Once a booking is confirmed, you will receive a confirmation email. This serves as your proof of booking — please retain it.
– Please review your booking details carefully before completing payment. Errors in date, time, or session type may not be correctable after confirmation.
– Prices displayed on the website are in British Pounds (£) and include VAT
where applicable.
– AppleTown reserves the right to amend pricing at any time. Price changes
will not affect bookings that have already been confirmed.

05- BOOKINGS & PAYMENTS

– Cancellations made more than 48 hours before a booked session will be eligible for a full refund or booking credit.
– Cancellations made within 48 hours of the booked session are non-refundable.
– Birthday party packages have separate cancellation terms outlined at the time of booking. A non-refundable deposit may be required to secure the
date.
– AppleTown reserves the right to cancel or reschedule sessions due to unforeseen circumstances (e.g. facility maintenance, safety concerns). In such cases, a full refund or rebooking option will be offered.
– Refunds, where applicable, will be processed back to the original payment
method within 5–10 business days.

06- ENTRY, SUPERVISION & SAFETY

IMPORTANT: Adult supervision is required at all times. Children must be
accompanied by a responsible adult (18+) throughout their visit.

– AppleTown is designed for children. Age and height restrictions may apply to specific play areas and attractions — these will be clearly displayed
on-site.
– All visitors must follow the safety rules and guidelines displayed throughout the venue.
– AppleTown staff reserve the right to remove any visitor who poses a risk to themselves, other guests, or the facility.
– Visitors are required to wear socks at all times within the play areas. Socks may be purchased on-site if needed.
– Food and drink brought from outside the venue are not permitted unless for medical or dietary reasons (please inform staff in advance).
– AppleTown accepts no responsibility for personal belongings lost, stolen, or damaged during your visit.

07- HEALTH & LIABILITY

– By making a booking, you confirm that participating children are in good health and are fit to take part in physical play activities.
– Please inform staff of any medical conditions, disabilities, or allergies prior to your visit so we can accommodate your needs appropriately.
– Participation in play activities is at the visitor’s own risk. AppleTown takes every reasonable precaution to ensure the safety of our guests, but we cannot accept liability for injury arising from misuse of equipment or failure to follow safety instructions.
– Nothing in these terms limits our liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be limited by law.

08- INTELLECTUAL PROPERTY

All content on this website — including text, images, logos, graphics, and layout — is the property of AppleTown London Ltd or its licensors. You may not copy, reproduce, or use this content without our prior written permission.

09- THIRD-PARTY LINKS

Our website may contain links to third-party websites. We are not responsible for the content, availability, or privacy practices of any external site. Accessing those links is entirely at your own risk.

10- CHANGES TO THESE TERMS

We may update these Terms and Conditions from time to time. The latest version will always be available on this page. Continued use of our website or services after any changes constitutes your acceptance of the updated terms.

11- GOVERNING LAW

These Terms and Conditions are governed by the laws of England and Wales. Any disputes arising in connection with these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

QUESTIONS?

Contact us at: info@appletownlondon.com
Or write to us at: 5 Burnt Oak Broadway HA8 5LD

April 2026

TERMS & CONDITIONS

Welcome to AppleTown, London’s indoor playground and family entertainment venue.
Please read these Terms and Conditions carefully before making a booking or visiting us.
By accessing our website or making a booking, you agree to be bound by these terms.

01- ⁠ABOUT US

This website is owned and operated by:

AppleTown London Ltd
5 Burnt Oak Broadway HA8 5LD
Company Registration Number: 17067960
Email: info@appletownlondon.com
Phone: 020 8054 0544

AppleTown was founded in 2010, with roots in children’s entertainment and family dining experiences across the Middle East. Since 2021, we have expanded our presence to London as part of a broader UK expansion plan.

02- ⁠WHAT WE OFFER

AppleTown London is a children’s indoor playground and entertainment venue.
Through our website and on-site facilities, you can:

– Book walk-in play sessions for children
– Reserve birthday party packages
– Order food and drinks from our on-site café
– View upcoming events and offers

03- ⁠USING THIS WEBSITE

By using our website, you agree to:

– Use the website for lawful purposes only
– Not misuse, hack, or attempt to disrupt the website’s functionality
– Provide accurate and up-to-date information when making a booking
– Not use our site to transmit any unsolicited or unauthorised advertising material

We reserve the right to suspend or restrict access to the website if we believe you are using it in breach of these terms.

04- BOOKINGS & PAYMENTS

– All bookings made via our website are subject to availability and confirmation.
– Full payment is required at the time of booking unless otherwise stated.
– Once a booking is confirmed, you will receive a confirmation email. This serves as your proof of booking — please retain it.
– Please review your booking details carefully before completing payment. Errors in date, time, or session type may not be correctable after confirmation.
– Prices displayed on the website are in British Pounds (£) and include VAT
where applicable.
– AppleTown reserves the right to amend pricing at any time. Price changes
will not affect bookings that have already been confirmed.

05- BOOKINGS & PAYMENTS

– Cancellations made more than 48 hours before a booked session will be eligible for a full refund or booking credit.
– Cancellations made within 48 hours of the booked session are non-refundable.
– Birthday party packages have separate cancellation terms outlined at the time of booking. A non-refundable deposit may be required to secure the
date.
– AppleTown reserves the right to cancel or reschedule sessions due to unforeseen circumstances (e.g. facility maintenance, safety concerns). In such cases, a full refund or rebooking option will be offered.
– Refunds, where applicable, will be processed back to the original payment
method within 5–10 business days.

06- ENTRY, SUPERVISION & SAFETY

IMPORTANT: Adult supervision is required at all times. Children must be
accompanied by a responsible adult (18+) throughout their visit.

– AppleTown is designed for children. Age and height restrictions may apply to specific play areas and attractions — these will be clearly displayed
on-site.
– All visitors must follow the safety rules and guidelines displayed throughout the venue.
– AppleTown staff reserve the right to remove any visitor who poses a risk to themselves, other guests, or the facility.
– Visitors are required to wear socks at all times within the play areas. Socks may be purchased on-site if needed.
– Food and drink brought from outside the venue are not permitted unless for medical or dietary reasons (please inform staff in advance).
– AppleTown accepts no responsibility for personal belongings lost, stolen, or damaged during your visit.

07- HEALTH & LIABILITY

– By making a booking, you confirm that participating children are in good health and are fit to take part in physical play activities.
– Please inform staff of any medical conditions, disabilities, or allergies prior to your visit so we can accommodate your needs appropriately.
– Participation in play activities is at the visitor’s own risk. AppleTown takes every reasonable precaution to ensure the safety of our guests, but we cannot accept liability for injury arising from misuse of equipment or failure to follow safety instructions.
– Nothing in these terms limits our liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be limited by law.

08- INTELLECTUAL PROPERTY

All content on this website — including text, images, logos, graphics, and layout — is the property of AppleTown London Ltd or its licensors. You may not copy, reproduce, or use this content without our prior written permission.

09- THIRD-PARTY LINKS

Our website may contain links to third-party websites. We are not responsible for the content, availability, or privacy practices of any external site. Accessing those links is entirely at your own risk.

10- CHANGES TO THESE TERMS

We may update these Terms and Conditions from time to time. The latest version will always be available on this page. Continued use of our website or services after any changes constitutes your acceptance of the updated terms.

11- GOVERNING LAW

These Terms and Conditions are governed by the laws of England and Wales. Any disputes arising in connection with these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

QUESTIONS?

Contact us at: info@appletownlondon.com
Or write to us at: 5 Burnt Oak Broadway HA8 5LD